Exchange & Refund Policy
Introduction
At Trendy Shop, we strive to ensure that you are completely satisfied with your purchase. We understand that sometimes things don’t go as planned, and we are here to help. Our exchange and refund policy is designed to provide you with a hassle-free experience.
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14-Day Easy Return Policy
If you are not completely satisfied with your purchase, you have 14 days from the date of delivery to return the item(s). The item(s) must be unused, in their original packaging, and in the same condition that you received them. To initiate a return, please contact our customer support team at write.trendyshop@gmail.com with your order details.
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No Extra Chargeable Exchanges
We offer free exchanges with no extra charges. If you need to exchange an item for a different size, color, or product, simply contact us at write.trendyshop@gmail.com within 14 days of receiving your order. We will guide you through the process and ensure that you receive your desired item as quickly as possible.
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Refund Process
Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
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Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
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Note
Customers can raise a return process from their orders tab. Orders will only be visible if you ordered with your registered email and phone number.
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Contact Us
If you have any questions about our exchange and refund policy, please contact us at:
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Trendy Shop
Email: write.trendyshop@gmail.com
Address: Boys Middle School Road, Near KGN Medivalley, Araria, Bihar, PIN: 854311
Thank you for shopping with Trendy Shop. We are committed to providing you with the best shopping experience possible.
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